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Privacy Policy

WEBSITE PRIVACY POLICY

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, Paniculata Studio undertakes to adopt the necessary technical and organisational measures, according to the appropriate level of security for the risk of the personal data collected through this Website.

This Privacy Policy governs the processing of personal data that may be collected via the Website, contact forms, information requests, quotation requests, communications by email, telephone, WhatsApp or other channels enabled by Paniculata Studio.

II. LAWS INCORPORATED BY THIS PRIVACY POLICY

This Privacy Policy is adapted to current Spanish and European legislation regarding the protection of personal data on the internet. Specifically, it complies with the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) —GDPR—.
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
  • Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

III. IDENTITY OF THE CONTROLLER OF PERSONAL DATA PROCESSING

The data controller for the personal data collected through this Website is:

Heading: Paniculata Studio LLC
Contact email: hola@paniculatastudio.com
Telephone: 722 14 86 57

For the purposes of this Privacy Policy, the data controller shall hereinafter be referred to as Paniculata Studio.

IV. REGISTRATION OF PERSONAL DATA

In compliance with the provisions of the GDPR and the LOPD-GDD, the User is informed that the personal data collected by Paniculata Studio, via the forms provided on their pages, will be incorporated and processed for the purpose of being able to handle requests made, provide information, manage enquiries, prepare quotes, maintain any commercial or professional relationship that may be established and respond to any communication sent by the User.

Furthermore, unless the exception provided for in Article 30.5 of the GDPR applies, Paniculata Studio it shall maintain a record of processing activities specifying, according to their purposes, the processing activities carried out and the other circumstances established by the applicable regulations.

V. PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA

The processing of the User's personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Organic Law 3/2018 of 5 December:

  • Principle of lawfulness, fairness and transparency: The User shall be informed clearly about the purposes for which their personal data is collected.
  • Purpose limitation principle: personal data shall be collected for specified, explicit and legitimate purposes.
  • Data minimisation principle: the personal data requested will be solely that which is necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: Personal data must be accurate and kept up to date.
  • Storage limitation principle: Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected.
  • Principle of integrity and confidentiality: Personal data shall be processed in such a way as to ensure its security and confidentiality.
  • Principle of accountability: Paniculata Studio he shall be responsible for ensuring compliance with the aforementioned principles.

VI. CATEGORIES OF PERSONAL DATA

The categories of data it may process Paniculata Studio they are the following:

  • Identifying details: full name.
  • Professional or company data: name of company or entity, if the User provides it.
  • Contact details: email, telephone and other communication methods provided by the User.
  • Data related to the request: city or area of the property, type of property, purpose of the service, condition of the home, message, project information and any other information voluntarily provided by the User.
  • Technical data derived from browsing the Website, where applicable, such as IP address, cookie identifiers, usage data or device information, in accordance with the Cookie Policy.

Under no circumstances are special categories of personal data as defined in Article 9 of the GDPR requested or processed.

The user undertakes not to provide specially protected data or information that is unnecessary for the management of their request.

VII. LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

The legal basis for the processing of personal data shall be, depending on the case:

  • The User's consent, when they provide their data through contact forms, information requests, quote requests, email, telephone, WhatsApp or other enabled means.
  • The application of pre-contractual measures, when the User requests information, an evaluation, a proposal, a quotation or any action prior to a potential contract.
  • The performance of a contractual relationship, when the User contracts any service with Paniculata Studio.
  • Compliance with legal obligations, when processing is necessary to comply with fiscal, accounting, administrative, legal or regulatory obligations.
  • Legitimate interest, when necessary to handle communications, improve the functioning of the Website, protect the rights of Paniculata Studio or to maintain a professional or commercial relationship with the User, provided that the rights and freedoms of the data subject do not prevail.

The User shall have the right to withdraw their consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

VIII. PURPOSES OF THE PROCESSING OF PERSONAL DATA

The personal data collected by Paniculata Studio may be processed for the following purposes:

  • Fulfill requests for information sent by the User.
  • Manage enquiries relating to Home Staging services, Home Staging Consultancy, Full Home Staging, cosmetic refurbishment, property preparation, property styling or any other service offered by Paniculata Studio.
  • Contact the User by email, phone, WhatsApp or other provided means.
  • Prepare custom estimates.
  • Analyse the information provided regarding the property or project in order to assess the feasibility of an intervention.
  • Manage meetings, calls, visits, or commercial communications requested by the User.
  • Maintain any professional or commercial relationship that may be established.
  • Manage administrative, legal, tax or contractual obligations.
  • Improve the quality, performance, security and navigation of the Website.
  • Send communications related to the User's request, always within the scope of the initiated relationship or the consent granted.

At the time the personal data is obtained, the User shall be informed of the specific purpose or purposes of the processing when necessary.

IX. RETENTION PERIODS FOR PERSONAL DATA

Personal data will be kept for the time necessary to fulfil the purpose for which it was collected.

As a general rule:

  • Data derived from queries or requests for information may be retained for as long as necessary to handle the request and carry out the corresponding follow-up.
  • Data linked to budgets, proposals or pre-contractual relationships may be retained for as long as any liability may arise or while there is a legitimate interest in retaining the information.
  • Data relating to contracted services will be retained for the time necessary for the performance of the service and, subsequently, for the legally required periods.
  • Data processed under a legal obligation shall be retained for the periods established by applicable regulations.
  • Data processed on the basis of consent will be retained until the User withdraws such consent or requests its erasure, provided there is no other legal basis for its retention.

When the personal data are no longer necessary for the purposes described, they shall be erased or blocked in accordance with applicable regulations.

X. PERSONAL DATA OF MINORS

The website of Paniculata Studio it is not intended for minors.

In accordance with the provisions of the GDPR and the LOPD-GDD, only those over 14 years of age may validly give their consent for the processing of their personal data.

If the data subject is under 14 years of age, the consent of their parents, guardians or legal representatives shall be required for the processing of their personal data, and such processing shall only be lawful to the extent that it has been authorised.

In case Paniculata Studio upon detecting that personal data of a minor has been received without the corresponding authorisation, it will proceed to delete it when appropriate.

XI. SECRET AND SECURITY OF PERSONAL DATA

Paniculata Studio undertakes to adopt the necessary technical and organisational measures, in accordance with the level of security appropriate to the risk of the data collected, with the aim of guaranteeing the security of personal data and preventing its destruction, loss, accidental or unlawful alteration, unauthorised communication or access.

The Website may have an SSL certificate, which allows the transmission of data between the server and the User to be carried out in a ciphered or encrypted manner.

However, because Paniculata Studio cannot guarantee the absolute impregnability of the internet nor the total absence of fraudulent access by third parties, undertakes to act with due diligence and to notify the User, when legally appropriate, of any personal data security breach that may pose a high risk to their rights and freedoms.

Personal data will be treated as confidential by Paniculata Studio, which undertakes to guarantee such confidentiality through the legal, contractual or organisational obligations that apply to the persons or entities that may have access to the information.

XII. DISCLOSURE OF DATA TO THIRD PARTIES

As a general rule, Paniculata Studio shall not communicate the User's personal data to third parties, except where there is a legal obligation, the data subject's consent, or when necessary for the provision of the requested service.

Podrán tener acceso a datos personales determinados proveedores de servicios necesarios para el correcto funcionamiento del Sitio Web o para la gestión de la actividad profesional de Paniculata Studio, como proveedores de alojamiento web, mantenimiento técnico, herramientas de comunicación, servicios de email, formularios, analítica, gestoría, asesoría legal, colaboradores profesionales o proveedores vinculados al proyecto solicitado.

En estos casos, dichos terceros actuarán como encargados del tratamiento cuando corresponda y tratarán los datos conforme a las instrucciones de Paniculata Studio, con las medidas de seguridad y confidencialidad exigidas por la normativa aplicable.

XIII. TRANSFERENCIAS INTERNACIONALES DE DATOS

In case Paniculata Studio utilice herramientas, plataformas o proveedores ubicados fuera del Espacio Económico Europeo, o que puedan implicar transferencias internacionales de datos, se adoptarán las garantías adecuadas conforme a la normativa aplicable, tales como decisiones de adecuación, cláusulas contractuales tipo u otros mecanismos legalmente previstos.

El Usuario podrá solicitar información adicional sobre las garantías aplicadas en materia de transferencias internacionales de datos a través del email de contacto indicado en esta Política de Privacidad.

XIV. DERECHOS DERIVADOS DEL TRATAMIENTO DE LOS DATOS PERSONALES

El Usuario podrá ejercer frente a Paniculata Studio los siguientes derechos reconocidos en el RGPD y en la Ley Orgánica 3/2018:

  • Derecho de acceso: derecho a obtener confirmación sobre si Paniculata Studio está tratando o no sus datos personales y, en su caso, acceder a dichos datos y a la información relacionada con su tratamiento.
  • Derecho de rectificación: derecho a solicitar la modificación de los datos personales que sean inexactos o incompletos.
  • Derecho de supresión: derecho a solicitar la eliminación de los datos personales cuando ya no sean necesarios para los fines para los que fueron recogidos, cuando se retire el consentimiento o cuando concurra cualquier otra causa legal.
  • Derecho a la limitación del tratamiento: derecho a solicitar que se limite el tratamiento de los datos personales en los supuestos previstos legalmente.
  • Derecho a la portabilidad de los datos: derecho a recibir los datos personales en un formato estructurado, de uso común y lectura mecánica, y a transmitirlos a otro responsable cuando resulte aplicable.
  • Derecho de oposición: derecho a oponerse al tratamiento de los datos personales en determinadas circunstancias.
  • Derecho a no ser objeto de decisiones automatizadas: derecho a no ser objeto de una decisión basada únicamente en el tratamiento automatizado de datos, incluida la elaboración de perfiles, salvo que resulte legalmente procedente.

El Usuario podrá ejercer sus derechos mediante comunicación escrita dirigida a Paniculata Studio con la referencia “Protección de Datos”, indicando:

  • Nombre y apellidos del Usuario.
  • Copia del DNI, NIE, pasaporte o documento equivalente que acredite su identidad.
  • Petición concreta que realiza.
  • Dirección o email a efectos de notificaciones.
  • Fecha y firma del solicitante, cuando proceda.
  • Documentos que acrediten la petición formulada, en su caso.

La solicitud podrá enviarse al siguiente email:

hola@paniculatastudio.com

En caso de representación, deberá acreditarse debidamente la identidad del representante y la autorización o documento que justifique dicha representación.

XV. ENLACES A SITIOS WEB DE TERCEROS

El Sitio Web puede incluir enlaces, botones, banners o hipervínculos que permitan acceder a sitios web, plataformas, redes sociales o contenidos pertenecientes o gestionados por terceros distintos de Paniculata Studio.

Los titulares de dichos sitios web dispondrán de sus propias políticas de privacidad, siendo ellos responsables de sus propios tratamientos de datos y prácticas de privacidad.

Paniculata Studio no asume responsabilidad sobre el contenido, funcionamiento, seguridad, privacidad o prácticas de tratamiento de datos de sitios web de terceros.

XVI. RECLAMACIONES ANTE LA AUTORIDAD DE CONTROL

En caso de que el Usuario considere que existe un problema o infracción de la normativa vigente en la forma en la que Paniculata Studio está tratando sus datos personales, tendrá derecho a presentar una reclamación ante la autoridad de control competente.

En España, la autoridad de control es la Agencia Española de Protección de Datos.

No obstante, antes de presentar una reclamación, el Usuario puede contactar con Paniculata Studio a través del email indicado en esta Política de Privacidad para intentar resolver cualquier cuestión relacionada con el tratamiento de sus datos personales.

XVII. ACEPTACIÓN Y CAMBIOS EN ESTA POLÍTICA DE PRIVACIDAD

El uso del Sitio Web implica que el Usuario ha leído y comprendido la presente Política de Privacidad.

Cuando el tratamiento de datos personales se base en el consentimiento, será necesario que el Usuario acepte expresamente dicho tratamiento para que Paniculata Studio pueda proceder al mismo en la forma, durante los plazos y para las finalidades indicadas.

Paniculata Studio se reserva el derecho a modificar su Política de Privacidad de acuerdo con su propio criterio, por cambios legislativos, jurisprudenciales, doctrinales, técnicos, organizativos, comerciales o por modificaciones en los servicios ofrecidos.

Los cambios o actualizaciones de esta Política de Privacidad no serán notificados de forma individual al Usuario, salvo que legalmente resulte necesario. Se recomienda al Usuario consultar esta página periódicamente para estar informado sobre posibles cambios o actualizaciones.

XVIII. CONTACTO

Para cualquier consulta relacionada con esta Política de Privacidad o con el tratamiento de datos personales, el Usuario puede contactar con Paniculata Studio using the following data:

Email: hola@paniculatastudio.com
Telephone: 722 14 86 57

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